PRIVACY POLICY
Xing Dynamic INC wants you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with Xing Dynamic INC is one you will want to repeat and share with others. As part of our commitment to you, we respect and protect the privacy of the personal information you provide to us.
This Privacy Policy explains:
What information we collect
Why we collect it
How we use it
Who we may share it with
Your choices regarding your information
“Site” refers to our Xing Dynamic INC website, mobile apps, and software.“Services” include the Site, customer service phone lines, and other shopping or product-related services.
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date on this page. Additional features or offers may be subject to different privacy rules as disclosed at the time.
What Is Personal Information?
“Personal information” means information that identifies or can be used to identify an individual who uses our services or becomes a customer.
Collection, Use, and Sharing of Information
You may provide personal information when you use our services, including:
1. When You Navigate to Our Site
Data We May Collect:
Cookies and tracking data
Device and browser info
Web server logs
General location
How We Use It:
Operate and optimize the Site
Detect and prevent fraud
Show personalized content and ads
Understand demographics and behaviors
Who We Share With:
Site optimization and security partners
Marketing providers
If You Don’t Provide It:
Some features may not work
Purchases may be unavailable
No marketing communication
2. When You Interact with Features on Our Site
Data We May Collect:
Cookies
Browsing history
Wishlist entries
How We Use It:
Show items you browsed or saved
Improve services and develop new ones
Who We Share With:
Providers supporting Site functionality
If You Don’t Provide It:
No personalized content
Certain tools won’t work properly
3. When You Make a Purchase
Data We May Collect:
Full name
Contact info
Shipping address
Payment details
How We Use It:
Process orders and payments
Provide post-sale services (cleaning, resizing, etc.)
Track and confirm orders
Prevent fraud
Support Diamond Upgrade Program
Who We Share With:
Payment processors
Shipping services
Fraud prevention providers
If You Don’t Provide It:
You won’t be able to make purchases or access related services
4. When You Contact Us
Data We May Collect:
Full name
Contact info
Order details
Call recordings
How We Use It:
Help complete orders
Answer questions
Process returns
Improve support
Who We Share With:
Call handling and recording vendors
If You Don’t Provide It:
Limited or no customer service support
5. When You Submit for Marketing or Sweepstakes
Data We May Collect:
Your and your friend’s name and email
How We Use It:
Send offers and updates
Allow product sharing with friends
Manage promotions
Who We Share With:
Marketing and sweepstakes partners
If You Don’t Provide It:
No marketing updates
Can’t share items or enter promotions
6. When You Review a Product
Data We May Collect:
Full name
Email address
Your review and submitted images
How We Use It:
Display reviews for other shoppers
Improve product and service quality
Who We Share With:
Review hosting platforms
If You Don’t Provide It:
You can’t post a review
7. When You Interact on Social Media
Data We May Collect:
Name and username
Your post content
How We Use It:
Respond to your posts
Share offers
Manage social promotions
Who We Share With:
The social media platform you use
If You Don’t Provide It:
You can’t engage with us on social media
8. When You Book an Appointment
Data We May Collect:
Full name
Email address
How We Use It:
Schedule your showroom visit
If You Don’t Provide It:
You can’t book an appointment
Other Uses of Your Information
Xing Dynamic INC may also use your data:
To comply with legal obligations
As outlined in our Terms and Conditions
With your explicit consent
We may combine your data with other sources (e.g., public records, cookies, partner data) to personalize your experience and refine our offerings.
Tracking Technologies
We and our business partners may use technologies like cookies and web beacons to:
Recognize your device
Track your interactions
Improve services and advertising
You can manage your cookie preferences through your browser settings.